Civic Surplus Services LLC

Terms and Conditions

Last updated: Feb. 26, 2026

By accessing and using Civic Surplus Services LLC's website at https://civicsurplusservices.com/home, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the website.​

We may update these Terms from time to time by posting a revised version on this site, and your continued use of the website after changes are posted constitutes acceptance of the updated Terms.​

SMS Program Description

Civic Surplus Services LLC operates an SMS program that sends occasional promotional and non‑promotional text messages, including surplus‑fund notifications, property alerts, consultation reminders, order or case updates, and other important information related to your inquiry or services requested through our website or contact forms. You will only receive these messages if you explicitly opt in, for example by checking the SMS consent box on our web forms and providing your mobile number.​

After opting in, you may receive a confirmation such as:

“You’re now subscribed to SMS updates from Civic Surplus Services LLC. Expect occasional promotional and non‑promotional texts like property alerts and reminders. Msg & data rates may apply. Reply HELP for help or STOP to unsubscribe.”​

Cancellations

You can cancel the SMS service at any time. Just text "STOP" to the number that is sending you messages. After you send "STOP", we will send a confirmation SMS to let you know you have been unsubscribed and you will no longer receive SMS messages from Civic Surplus Services LLC. If you want to join again, simply sign up as you did the first time (or text "START" if available), and we will resume sending SMS messages to you.​

Help and Support

If you are experiencing issues with the messaging program, reply "HELP" for assistance, or contact us directly:

Email: [email protected]

Phone: (313) 751-3113

Address: 11000 W McNichols Rd Suite 323-1402, Detroit MI 48221

Message Frequency, Rates, and Carriers

Message frequency varies based on your interaction with our services, such as consultation requests, claim activity, and reminders. Message and data rates may apply for any messages sent to you from us and from you to us; please contact your wireless provider for more information about your text or data plan. Our SMS services are supported by most major U.S. carriers, and carriers are not liable for delayed or undelivered messages. You must be at least 18 years of age to participate in our SMS program.​

Cookies

Our website uses cookies to enable core functionality and improve your experience. By using the site, you agree to the use of cookies as described in our Privacy Policy at https://civicsurplusservices.com/privacy-policy.

​

Intellectual Property and User Content

Unless otherwise stated, Civic Surplus Services LLC and/or its licensors own the intellectual property rights in all material on this website. You may view the content for your personal use only and may not republish, sell, rent, sub‑license, reproduce, duplicate, or redistribute content from Civic Surplus Services LLC without prior written consent.​

If the site allows you to submit comments or other content, you are responsible for the material you post. Content posted by users does not necessarily reflect the views of Civic Surplus Services LLC, and we reserve the right (but not the obligation) to monitor and remove content we consider inappropriate, offensive, or in violation of these Terms.​

Links and Third‑Party Sites

Our website may contain links to third‑party websites for your convenience. We are not responsible for the content, policies, or practices of third‑party sites and you access them at your own risk. We may allow certain organizations to link to our website as long as the link is not deceptive, does not imply false sponsorship or endorsement, and fits the context of the linking site.​

Disclaimer and Limitation of Liability

The website and its information and services are provided on an “as is” and “as available” basis, without any warranties as to completeness, accuracy, or continued availability. To the maximum extent permitted by applicable law, Civic Surplus Services LLC disclaims all representations, warranties, and conditions relating to this website and your use of it.​

Nothing in these Terms will limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law. Subject to that, we will not be liable for any loss or damage of any kind arising from the use of, or inability to use, this website or its services, especially while the website and information are provided free of charge.